Prism for Copilot

Prism for Copilot is Trustmarque’s intelligent analytics platform designed to help organisations unlock the full value of their Microsoft 365 Copilot investment.

While Copilot promises AI-driven productivity gains, many businesses struggle to measure adoption, prove ROI, and ensure the tool is reaching the right users. Prism solves this by offering unmatched visibility into how Copilot is being used, right down to the individual user and AI agent level. It identifies which departments and roles are actively engaging with Copilot, what features are delivering value, and where licences are being underutilised. This empowers IT and business leaders to reallocate resources, tailor enablement strategies, and drive adoption with confidence. With intuitive dashboards and no technical expertise required, Prism makes it easy to see what’s working, what’s not, and where to take action. For any organisation looking to justify their Copilot spend, accelerate adoption, and lead with data-driven decisions, Prism is the essential foundation

Advise

Start with a strategic advisory workshop to understand Copilot’s capabilities, deployment prerequisites, and how Prism can support your goals.

Enable

Use Prism analytics to explore real-world use cases, link productivity gains to adoption, and define rollout strategies.

Adopt

Establish communities of practice, share success stories, and embed Copilot into daily workflows for sustained impact.

Real-time usage insights

Track how Copilot is being used across your Microsoft 365 tenant, by user, department, and job role. Understand which applications are delivering the most value and where adoption is lagging.

Data-driven licence optimisation

Identify underutilised licences and reallocate them to high-value users. Free up budget and reinvest in innovation.

Persona-based profiling

Segment users by behaviour and usage patterns to tailor training, support, and change management strategies.

ROI estimation and benchmarking

Estimate your initial return on investment and benchmark usage to inform future planning.

Strategic Purpose

Track Copilot usage across the Microsoft 365 tenant, by user, department, and job role.
Identify adoption patterns, operational effectiveness, and ROI at both macro and micro levels.
Optimise licence allocation by pinpointing underutilised licences and reallocating them to high-value users.
Drive adoption strategies using real-time data and persona-based profiling.

Core Capabilities

Copilot usage profiling: Understand what Copilot is being used for, by whom, and in which applications.
Data visualisation: Operation counts per user, department-level insights, and job title segmentation.
ROI estimation: Quantify the return on investment and build a business case for further deployment.
Persona-based targeting: Tailor enablement and training based on actual usage behaviour.

Business Value

Actionable insights: Prism provides clarity on where Copilot is delivering value and where it’s falling short.
Efficiency gains: Reduces the need for manual reporting and fragmented data analysis.
Strategic enablement: Supports business case workshops, technical readiness assessments, and adoption planning.

Added value