Why Copilot Matters
24/7 HR Answers - No Waiting, No Hassle
Employees get instant, policy-backed responses to HR queries at any time, whether they’re using Teams, email, or a browser. With People+, there’s no need to search through lengthy documents or wait for HR to reply, answers are delivered in seconds, day or night, ensuring your workforce always has access to accurate HR information when they need it most.
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Multilingual and Inclusive by Design
People+ supports multiple languages, offering real-time translation from English policies to Welsh and beyond, so every employee can access HR support regardless of their language or location. This inclusive approach ensures that your workforce receives accurate, policy-backed HR answers tailored to their needs, wherever they are.
Automate Routine Tasks and Save Time
Managers can check roster gaps, fill shifts, submit appraisals, and manage leave, all through simple conversations with People+, which automates repetitive administrative tasks and frees up HR teams and managers to focus on higher-value work.
Safe Escalation for Sensitive Issues
People+ intelligently recognises when a query falls outside its approved knowledge base or involves sensitive topics such as grievances or discrimination, and seamlessly escalates these cases to a human HR expert, ensuring employees always receive the right support and safeguarding both accuracy and wellbeing in every interaction.
Continually Improving Knowledge—No Code Required
HR teams can easily add, approve, and update knowledge articles in People+ without any technical skills, making it simple to keep HR information current and relevant. By only providing answers from approved content, People+ eliminates the risk of “hallucinated” or inaccurate responses, ensuring employees always receive reliable, policy-backed HR support.
Secure, Personalised, and Compliant
Integrating with Microsoft authentication and one-time passcodes, People+ ensures secure access to personal HR data, protecting sensitive information at every step. Built on Microsoft Copilot Studio and Power Platform, People+ delivers enterprise-grade security and compliance, giving organisations confidence that their HR processes and employee data are safeguarded by industry-leading technology.
Actionable Analytics and Measurable ROI
With built-in Power BI dashboards, People+ enables organisations to track engagement, satisfaction, and HR service outcomes in real time, providing clear visibility into how the AI agent is performing. These actionable analytics make it easy to demonstrate tangible savings in time, cost, and HR workload, results that have already been proven in NHS and public sector deployments, helping organisations measure ROI and continuously improve their HR service delivery.