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Cloud Strategy and Migration

Azure Eyes: Intelligent Oversight for Your Azure Environment

Accelerate Your Cloud Journey with Confidence

Azure Eyes is Trustmarque’s integrated managed service designed to give organisations complete visibility and control over their Azure subscriptions. Built on Microsoft’s Well-Architected Framework (WAF), Azure Eyes helps you monitor, protect, and optimise your cloud environment with precision and ease

£800,000 saved
by a utility company through reserved instances and lower-cost configurations
£1 million saved
over three years by an NHS organisation using PRISM to optimise reserved instances
£50,000 saved annually
by a healthcare manufacturer using Azure Hybrid Use Benefit

Why Choose Azure Eyes?

  • Tailored Excellence: Choose from three service tiers, Azure Eyes, Premium, and Assured, each designed to meet different levels of cloud maturity and support needs.
  • Unified Management: Access everything through Trustmarque’s Cloud Management Platform (CMP), including Service Desk, PRISM cost insights, and performance dashboards. 
  • Expert Guidance: Quarterly advisory sessions with Cloud Solution Architects (CSAs) help you align with Microsoft’s Cloud Adoption Framework and drive continuous improvement
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Certified Azure Expert -MSP

Why Azure Expert MSP certification matters when choosing a Managed Service Provider

Trustmarque is proud to be recognised as a Microsoft Azure Expert Managed Services Provider (AE-MSP) a distinction awarded to only a select group of global partners. This elite accreditation confirms our deep technical expertise, robust governance, and proven ability to deliver secure, scalable, and cost-effective Azure solutions.

As a certified AE-MSP, we offer more than just cloud management, we deliver strategic transformation. 

 

Our customers benefit from:

  • Confidence in Delivery
    Microsoft’s rigorous audit process ensures our services meet the highest standards for architecture, operations, and compliance.
  • Outcome-Focused Engagement
    We prioritise business value, aligning every Azure deployment with your goals for performance, cost-efficiency, and innovation.
  • Always-On Support
    With 24x7 UK-based service desks and ISO-certified processes, we’re here when you need us most.
  • Proven Results
    Our Azure Eyes Managed Services have helped customers save over £20 million through optimisation and proactive monitoring.

Services

Choose the Right Azure Eyes Service for Your Cloud Journey

Roadmap

Azure Eyes

Ideal for new or lean Azure teams needing visibility and reactive support

  • Support - Reactive escalation
  • Optimisation - PRISM insights + CSA reviews (quarterly)
  • Security - WAF-aligned baseline controls
  • Use Cases - Cost visibility, ad hoc support
  • Non-disruptive tooling and analysis.
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Azure Eyes Premium

Ideal for organisations seeking proactive support and change management

  • Support - Proactive monitoring & BAU changes
  • Optimisation - PRISM + CSA reviews (quarterly)
  • Security - Enhanced with patching & alerting
  • Use Cases - Cloud maturity, structured change
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Azure Eyes Assured

Ideal for enterprises ready to fully outsource Azure operations

  • Support - Fully managed with backup, patching & optimisation
  • Optimisation - PRISM + CSA + consultant-led rightsizing (quarterly)
  • Security - Full lifecycle protection & governance
  • Use Cases - Out-tasking, compliance, advanced optimisation

Benefits

Why Trustmarque?

As a Microsoft-accredited Azure Expert Managed Service Provider (AEMSP), Trustmarque delivers cloud excellence through:

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Proven Expertise

We meet Microsoft’s highest standards for Azure management and optimisation.

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Tailored Solutions

Choose from ready-made or bespoke service tiers to match your cloud maturity and goals.

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Advanced Tooling

Access our Cloud Management Platform (CMP) and PRISM for real-time insights and cost control.

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Security & Compliance

Built-in WAF-aligned controls ensure your Azure environment is secure and compliant.

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Continuous Improvement

Quarterly reviews with Cloud Solution Architects (CSAs) help you evolve and optimise over time.

How Azure Gateway Services and Azure Eyes Work Together

Azure Gateway Services and Azure Eyes Managed Services are designed to operate in tandem across the cloud lifecycle, from migration and transformation to ongoing optimisation and support.

Azure Gateway Services
Azure Eyes

Azure Gateway Services: Strategic Enablement

Azure Gateway Services are the entry point for organisations embarking on their Azure journey. They provide structured tiers, Essentials, Migrate, and Transform, to guide customers through readiness assessments, migration planning, and cloud-native transformation. These services are focused on enablement, helping customers adopt Azure securely, efficiently, and in alignment with business goals.

  • After a customer completes migration or transformation via Gateway, Azure Eyes is activated to monitor and manage the newly deployed resources.
  • Azure Eyes uses monitoring templates and dashboards tailored to the workloads migrated through Gateway, ensuring continuity and visibility.
  • Gateway’s strategic roadmap feeds directly into Eyes’ operational tooling, allowing for ongoing optimisation and business-as-usual support.

Azure Eyes: Operational Excellence

Once Azure environments are deployed or transformed, Azure Eyes takes over to manage, monitor, and optimise those environments. It offers:

  • CMP (Cloud Management Platform): A unified interface for service desk access, cost management (via PRISM), and operational tools
  • Monitoring & Alerting: Proactive detection of performance, health, and cost anomalies before they become incidents
  • Remediation & Support: Trustmarque’s service desk investigates and resolves issues with Azure resources
  • Security & Governance: Baseline architectural controls to prevent misconfigurations and data risks
  • Optimisation: Quarterly reviews by Cloud Solution Architects (CSAs) aligned to the Well-Architected Framework pillars

Frequently Asked Questions

Everything You Need to Know About Trustmarque’s Azure Managed Services

Azure Eyes is designed to simplify, secure, and optimise your Azure environment. Below are answers to the most common questions customers ask before getting started..

What is Azure Eyes and how does it help my business?
Azure Eyes is a managed service by Trustmarque that provides monitoring, optimisation, and support for Azure environments. It helps businesses reduce cloud costs, improve performance, and stay secure with built-in tools like PRISM and quarterly reviews from Cloud Solution Architects (CSAs).
What’s the difference between Azure Eyes, Premium, and Assured?
  • Azure Eyes: Reactive support and cost visibility for early-stage Azure users
  • Premium: Proactive monitoring, BAU changes, and patching
  • Assured: Fully managed service with backup, rightsizing, and cloud maturity guidance

Each tier is designed to match your cloud maturity and operational needs.

How much can I save with Azure Eyes and PRISM?
Customers typically save up to 40% on Azure spend by using PRISM to identify cost-saving opportunities and Azure Eyes to implement them. Examples include £800K saved by a utility company and £1M saved by an NHS organisation over three years.
Is Azure Eyes secure and compliant?
Yes. Azure Eyes enforces Microsoft Well-Architected Framework (WAF) controls across cost, security, reliability, operational excellence, and performance. It includes baseline security policies, patching, and backup management to protect your cloud investment.
ow quickly can I get started?
Onboarding is fast and simple. Trustmarque’s team will assess your current Azure setup, enable PRISM within minutes, and begin monitoring and optimisation. You’ll receive your first CSA-led review within the first quarter.

Contact Trustmarque today to discover how Azure Eyes and PRISM can help you save up to 40% on your Azure costs while accelerating your cloud maturity.

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