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AI and Intelligent Automation

 

Turn AI Ambition into measurable business outcomes

Many organisations can see where AI could create value. The challenge is moving from ideas, workshops and pilot projects to solutions that deliver meaningful business results.
 
Trustmarque Ultima helps organisations identify, prioritise and deliver AI, automation and low-code solutions that improve productivity, modernise workflows and create better experiences for employees and customers.
 
Whether you're exploring your first AI use case or scaling an established programme, we help you move forward with confidence, governance and a clear focus on value.

 

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Why organisations struggle to realise AI value 

Most organisations are under pressure to demonstrate value from AI and automation, yet many encounter familiar challenges.
 
You may have strong ideas but limited delivery capacity. Successful pilots may struggle to progress into operational use. Governance, security and data programmes are often still evolving, while internal teams are balancing competing priorities.
 
The result is a gap between AI ambition and business impact.
 
Our approach helps close that gap by focusing on practical outcomes that align to your business priorities and can be delivered incrementally and responsibly.

What we help you achieve 

Efficiency

Improve operational efficiency

Reduce repetitive manual work, streamline processes and create capacity for your people to focus on higher-value activities.

Done

Modernise business processes

Replace disconnected and inefficient workflows with intelligent, scalable solutions that support the way your organisation works today and tomorrow.

Collaboration

Strengthen decision-making

Give teams faster access to information, insights and data-driven recommendations through AI, automation and analytics.

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Scale innovation with confidence

Create the governance, security and operational foundations needed to support AI and automation at scale.

Business Applications & Power Platform

Microsoft's Business Applications platform enables organisations to solve business challenges quickly, automate complex processes and deliver better user experiences.

Our specialists help customers design, build and optimise solutions across:
 
  • Power Apps
  • Power Automate
  • Power BI
  • Power Pages
  • Microsoft Dataverse
  • Copilot Studio
  • AI agents
  • Digital workflow solutions
  • Application modernisation

Whether you need a departmental application, a business-critical workflow or a strategic platform for innovation, we help you deliver solutions that create measurable value.

Intelligent Automation

Automation is about more than efficiency.
 
When applied to the right processes, intelligent automation can reduce delays, improve accuracy, strengthen compliance and support better customer and employee experiences.
 
We help organisations identify opportunities for automation, assess potential value and implement solutions that integrate with existing systems and processes.
 
From repetitive administrative tasks to complex business workflows, our focus is on delivering sustainable improvements that support your operational goals.
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Power Apps Experts

Microsoft MVP for Power Apps: what this means for your organisation

Working with a Microsoft MVP gives you access to recognised expertise and practical experience across the Microsoft Power Platform.
 
With Kay's Microsoft MVP (Power Apps) accreditation, our customers benefit from proven knowledge across Power Apps, Power Automate, AI Builder and Power Platform governance. This helps organisations design, deliver and scale low-code solutions with confidence, while reducing common implementation challenges.
 
How this helps you:
  • Deliver value sooner
    Develop applications and automate processes quickly, focusing on solutions that address real business challenges and deliver measurable outcomes.
  • Build on secure foundations
    Establish the governance, security and environment strategies needed to support sustainable growth and long-term adoption. 
  • Apply AI where it adds value
    Use AI Builder capabilities to improve processes, reduce manual effort and support more informed decision-making. 
  • Measure business impact
    Track adoption, performance and outcomes through meaningful reporting and insights, helping demonstrate value and inform future investment decisions. 
Looking to modernise processes, automate workflows or explore AI-powered solutions with Microsoft Power Platform? Let's start a conversation. 

AI Accelerator 

Start delivering AI today. Keep delivering tomorrow.

Many organisations do not need another AI strategy document. They need a practical way to deliver outcomes.
 
The AI Accelerator provides ongoing access to dedicated AI delivery expertise that continuously identifies, develops and deploys AI use cases aligned to your business priorities.
 
Rather than relying on isolated projects, the service provides a structured approach that helps organisations deliver value while establishing the foundations for wider AI adoption.
 
The result is a practical and lower-risk route to AI that delivers value now while supporting long-term transformation goals.

What the AI Accelerator enables

  • Rapid delivery of AI agents, applications and automations
  • Measurable proof of value
  • Workflow optimisation and process improvement
  • Continuous identification of new opportunities
  • Reduced pressure on internal teams
  • Foundations for secure, scalable AI adoption

Power Platform and Copilot Assessment

Enable innovation with confidence

As Power Platform and Copilot adoption grows, governance and operational controls can struggle to keep pace. Our Power Platform & Copilot Assessment provides a clear view of your current environment and identifies the actions needed to support sustainable growth.
 
The assessment reviews:
  • Governance and environment strategy
  • Security and data protection
  • Data Loss Prevention controls
  • Platform operations and lifecycle management
  • Licensing and cost management
  • Copilot readiness
You'll receive practical recommendations and a prioritised roadmap that helps you strengthen governance while continuing to enable innovation.

 

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AI Agents and Copilot Solutions 

AI can help employees find information faster, automate routine tasks and improve decision-making across the organisation.
 
We help customers design and implement Microsoft AI solutions that support real business needs, from conversational agents and self-service experiences to process automation and knowledge access.
 
Our focus is on delivering practical use cases that improve productivity, reduce effort and create measurable outcomes.

Where should you start with AI?

One of the most common questions organisations ask is where to begin.
 
Successful AI adoption rarely starts with technology alone. It starts by understanding business challenges, identifying repetitive activities and focusing on opportunities where measurable improvements can be achieved quickly.
 
As explored in the article, Embracing AI: Where to start on your path to digital transformation, organisations often achieve the greatest early success by combining process improvement, automation and gradual AI adoption to build momentum and confidence.
 
 
Ready to get started? Speak to an automation expert

Why Trustmarque Ultima?

As a leading Microsoft partner, Trustmarque Ultima combines expertise across AI, automation, Business Applications and governance to help organisations move from ambition to action.
 
We help customers:
  • Identify the right opportunities
  • Prioritise investment
  • Deliver outcomes quickly
  • Strengthen governance
  • Reduce delivery risk
  • Build confidence for future adoption
Our approach balances innovation with control, helping organisations realise value from AI and automation in a way that aligns with their business goals.
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