Microsoft 365 optimisation
Measure adoption, understand licence utilisation, support renewal readiness and identify opportunities to improve the value of Microsoft 365 investment.
Licence optimisation services
See more. Optimise more. Value more.
Technology investment is under pressure. Budgets are tighter, renewals are more complex and organisations are being asked to demonstrate the value of every pound spent.
Trustmarque Ultima helps organisations gain greater visibility of software, SaaS and cloud investments. Through a combination of specialist expertise, intelligent insight and managed optimisation services, we help you understand where value is being created, where waste exists and where investment can be improved.
Overview
Why Licence Optimisation matters
Most organisations know what they're spending on technology. Fewer have a complete picture of how effectively those investments are being used.
As technology estates grow across software licences, SaaS applications, cloud platforms and enterprise agreements, it becomes harder to identify underused assets, manage renewals and understand where investment is delivering value.
Licence optimisation provides the visibility needed to make informed decisions. It helps organisations reduce unnecessary spend, improve governance and ensure technology investments remain aligned to business priorities.
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Up to 45% savings
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Achieved on software contracts through expert-led optimisation and negotiation.
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£3.6 billion in cost reductions
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Delivered across Microsoft licensing and contract optimisation by Livingstone, Trustmarque’s strategic partner and a Gartner Magic Quadrant Leader for SAM Managed Services.
A different approach to optimisation
Traditional optimisation programmes often focus on finding savings at a single point in time.
The challenge is that technology environments are constantly changing. New services are introduced, usage patterns evolve and business priorities shift. Without ongoing oversight, value can drift over time.
Trustmarque Ultima helps organisations move beyond one-off cost reduction exercises towards a continuous approach to investment optimisation. By regularly measuring usage, investment and outcomes, organisations can make better decisions throughout the lifecycle of their technology investments.
Powered by Prism
Turn Microsoft investment data into meaningful action
Prism is the technology platform that underpins our Microsoft optimisation and managed services. It provides the intelligence, visibility and operational capabilities needed to optimise technology investments, improve governance and support continuous improvement across Microsoft environments.Operational insight and action
Bringing together visibility, governance and operational management in a single platform, helping organisations maintain control, consistency and accountability while managing and optimising their Microsoft environments more effectively.
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Azure cost optimisation
Providing deeper visibility into cloud investment by combining cost, consumption and operational insight to help organisations understand where spend is delivering value, identify optimisation opportunities and make informed decisions that improve efficiency without compromising performance.
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Copilot value measurement
Understand adoption patterns and usage across roles and departments, helping organisations measure and scale AI investment with greater confidence.
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Security investment validation
Strengthen visibility across Microsoft security controls, helping organisations understand coverage, reduce risk and improve security outcomes.
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Microsoft investment review
For organisations that want to validate their Microsoft investment before committing to a longer-term programme.
The Microsoft Investment Review establishes a baseline, highlights opportunities and provides prioritised recommendations aligned to business objectives. It also includes ongoing access to Prism so progress can continue to be measured after the assessment.
Includes:
- Investment health check across Microsoft technologies.
- Executive recommendations aligned to business goals.
- Identification of opportunities to optimise, reinvest or improve outcomes.
- Ongoing access to Prism for continued visibility and measurement.
Microsoft Investment Managed Service (MIMS)
Continuous optimisation for your Microsoft investment
MIMS helps organisations maximise the value of their Microsoft investment through ongoing analysis, governance and expert guidance. Powered by Prism, MIMS combines technology insight with specialist expertise to help customers make informed decisions and achieve measurable outcomes.Areas of focus
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Microsoft Investment Intelligence
Transform complex Microsoft data into actionable insight. -
Continuous optimisation
Identify opportunities to improve efficiency, control spending and increase value over time. -
Microsoft 365
Ensure licensing, adoption and usage remain aligned to organisational needs. -
Azure
Optimise cloud consumption, governance and financial management. -
Security
Support a resilient and well-governed security posture. -
Copilot
Track adoption and help realise value from AI investments. -
Governance and value realisation
Maintain oversight, demonstrate outcomes and support long-term optimisation.
Why MIMS?
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Ongoing Microsoft investment intelligence
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Expert-led optimisation recommendations
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Improved governance and visibility
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Continuous value realisation
From cost savings to value realisation
Reducing unnecessary spend remains important. The bigger opportunity is understanding how Microsoft investment contributes to organisational goals and ensuring that technology delivers measurable outcomes.
Trustmarque Ultima helps organisations make this shift through clearer insight, practical recommendations and ongoing optimisation support.
By connecting investment decisions to adoption, usage and business outcomes, organisations can make better decisions about where to optimise, where to reinvest and where to focus future investment.
Our optimisation framework
Trustmarque Ultima combines specialist optimisation expertise from Livingstone with the insight and visibility provided by Prism. Together, they help organisations understand technology investment performance, identify opportunities for improvement and make more informed decisions over time.
Investment review
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An Investment Review provides a structured assessment of your technology estate, helping establish a clear baseline for optimisation activity.Delivered by Livingstone and supported by Prism insights, the review analyses current investments, identifies opportunities and provides practical recommendations aligned to your operational and strategic priorities. Organisations receive a clear investment plan that helps them optimise, reinvest or improve outcomes with confidence.This gives decision-makers the evidence they need before renewal, transformation or further investment activity.
Investment managed services
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Optimisation is most effective when it becomes an ongoing discipline rather than a standalone project.Our Investment Managed Services combine Livingstone's optimisation expertise with continuous visibility from Prism to help organisations maintain control as their technology estates evolve.Through ongoing monitoring, governance, performance tracking and regular reviews, organisations can measure progress against agreed objectives and make informed decisions about future investment priorities.The focus is simple: helping organisations understand where value is being realised, where it is drifting and what actions will create the greatest impact.
Prism: the value intelligence platform
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Prism provides the intelligence layer behind Trustmarque Ultima's optimisation services. Designed to bring greater clarity and control to technology investments, Prism helps organisations understand how licences, cloud services and technology investments are being used and where opportunities exist to improve value.Prism delivers visibility across areas such as software licensing, cloud consumption, adoption, optimisation and investment performance. These insights support evidence-based decisions around renewals, governance and future investment planning.Prism helps organisations move beyond identifying savings to understanding whether value is actually being realised.
Prism has paid for itself already… one of the most useful products we’ve got.
FinOps: The next evolution in optimisation
FinOps is not just about cloud cost control, it’s a cultural and operational framework that drives financial accountability and cross-team collaboration.
Key FinOps Principles
This enables you to:
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Maximise business value of cloud.
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Make data-driven decision-making.
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Foster collaboration between engineering, finance, and procurement.
FinOps Maturity Model
Has the capabilty to:
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Ingest thousands of contracts in minutes.
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Flag duplication, contractual risks, and cost-saving opportunities.
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Typical savings of 5–10% on tail spend.
Contract Optimisation – Expert-Led Consulting
Including IBM tools such as:
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Cloudability: Visualise spend, detect anomalies, forecast budgets.
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Turbonomic: Automate performance-driven resource optimisation across hybrid and multi-cloud environments.
Why Trustmarque Ultima
Trustmarque Ultima combines licensing expertise, technology insight and optimisation services to help organisations make better technology investment decisions.
Whether you're preparing for a major software renewal, reviewing cloud expenditure, managing a complex supplier estate or looking to improve visibility across your technology investments, we help you make decisions with greater clarity and confidence.
Our approach is built around a simple objective: helping organisations create more value from every technology investment.