Trustmarque Ultima Now Approved Supplier Through the Welsh Government Procurement Delivery Framework

Trustmarque Ultima is now an approved supplier on the Welsh Government Procurement Delivery Framework, enabling public sector organisations in Wales to get more value from their technology using a compliant and trusted route.

The Welsh Government Procurement Delivery Framework is designed to help public bodies achieve value for money, simplify purchasing, and align technology investment with long-term societal outcomes. Our recent inclusion within the framework removes barriers, giving public sector organisations across Wales access to our broad portfolio and expertise.

Commenting on the news, Kate Bentley, NHS National Accounts Sales Manager for Healthcare at Trustmarque Ultima, says, ‘We talk a lot about being outcome led, rather than product led, and about building partnerships that last rather than delivering one-off projects. Our appointment on this framework is key because it allows us to live those values fully with Welsh public sector organisations.’

‘Our commitment is to help customers make technology decisions that stand up over the long term – financially, operationally, and socially. That matters hugely in the Welsh public sector, where every investment needs clear purpose and will stand the test of time.

‘We can now support public sector teams in ways that are genuinely sustainable and aligned to the outcomes they care about.’

More Technology Value for the Public Sector in Wales

With public services in Wales facing increasing pressure to deliver more with stretched resources, this is a critical time for a service provider like Trustmarque Ultima to join the Welsh Government Procurement Delivery Framework.

Through this route, we can now directly support Welsh public sector customers with:

• Technology optimisation: Helping them make better use of existing security, cloud, data, connectivity, and digital workplace investments before committing additional spend.
• Improved productivity and efficiency: Identifying opportunities to boost delivery, reduce complexity and build resilient systems.
• Stronger cybersecurity and cyber resilience: Supporting organisations to protect digital assets and users and to prevent operational disruption when security events occur.
• Managed technology services: Providing the safe pair of hands public sector organsiations need to deliver critical services at a sustainable cost.

In short, framework access ensures Trustmarque Ultima can engage earlier at the customer’s point of need, work more collaboratively, and help Welsh public sector organisations maximise the return on their technology investment. The outcome: less time spent navigating process and more time focusing on how technology can support communities, citizens, and staff.

Our Commitment to the Public Sector in Wales

Trustmarque Ultima has worked with public sector organisations for more than 35 years, building long‑term partnerships across healthcare, central government, local government and education. Our approach is shaped by the realities of public service delivery: balancing value for money with the need to innovate and deliver major outcomes.

In Wales, this commitment is demonstrated through our long-standing relationship with NHS Wales, Swansea Council, Welsh Revenue Authority, and Social Care Wales. In the case of NHS Wales, Trustmarque Ultima is the strategic Microsoft partner supporting the NHS Wales Microsoft estate, including licensing optimisation, cost control, and governance across more than 120,000 users. We also support the NHS Wales Microsoft 365 Centre of Excellence, helping health boards and trusts extract more value at national scale.

Paul Solloway, Deputy Digital Director at Hywel Dda University Health Board has been working closely with us and says ‘[Trustmarque] spent time analysing our spend and returned a proposal where we could reduce our monthly Azure spend by 40%. We are now working with Trustmarque to enact those recommendations...PRISM [Trustmarque’s intelligent optimisation platform] is a really valuable tool and having the expertise of Trustmarque onboard is incredibly important to ensure public money is spent wisely.’

Beyond healthcare, Trustmarque maintains a presence across all major UK public sector procurement frameworks, providing compliant access to technology products, services and advisory support for public bodies.

Work with Trustmarque & Ultima

Welsh public sector organisations eligible to use the Welsh Government Procurement Delivery Framework can now engage with Trustmarque & Ultima through this route.

Trustmarque has supported UK public sector organisations for over 30 years, helping teams modernise securely and optimise technology spend across healthcare, government, and education.

In 2025, Trustmarque and Ultima merged, creating one of the UK's largest IT services firms, offering expertise in cloud, cybersecurity, automation, and digital transformation.

Together, they deliver solutions including Microsoft CSP, cloud optimisation, cybersecurity, backup & recovery, and digital workspace, powered by platforms like Prism, Acuity, TrustSphere, and Ultima Labs for operational insights and AI-driven innovation.

If you would like to understand how we can help you get more value from the technology you already use, speak to your existing Trustmarque & Ultima representative or contact us here.