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Cloud Strategy and Migration

Azure Eyes: Managed Azure Services for Visibility, Governance and Optimisation

Accelerate Your Cloud Journey with Confidence

Your Azure environment should support business growth, not create operational complexity.
 
Azure Eyes is Trustmarque Ultima's managed Azure service, designed to help organisations gain greater visibility, improve governance and optimise cloud performance. Built around the Microsoft Well-Architected Framework, Azure Eyes provides proactive monitoring, cost management, security oversight and expert guidance to help you get more value from your Azure investment.
 
Whether you're managing a growing cloud estate or looking to improve operational efficiency, Azure Eyes gives you the insight and support needed to make informed decisions with confidence.
£800,000 saved
by a utility company through reserved instances and lower-cost configurations
£1 million saved
over three years by an NHS organisation using PRISM to optimise reserved instances
£50,000 saved annually
by a healthcare manufacturer using Azure Hybrid Use Benefit

Why organisations choose Azure Eyes

Managing Azure successfully requires more than monitoring consumption and responding to incidents. Organisations need clear visibility into cloud spend, performance, security posture and operational risks.
 
Azure Eyes helps you:
 
  • Improve visibility across Azure subscriptions and resources
  • Identify opportunities to optimise Azure costs
  • Strengthen security and governance controls
  • Detect and resolve issues before they affect users
  • Improve operational resilience and service performance
  • Support long-term cloud maturity through expert guidance

 

Through regular reviews and ongoing optimisation, Azure Eyes helps ensure your Azure environment remains aligned to business priorities as requirements evolve.
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What's included with Azure Eyes?

 

Azure monitoring and management

Gain a clear view of your Azure environment through proactive monitoring, health checks and operational oversight.

Azure Eyes helps identify performance issues, resource inefficiencies and potential service risks, enabling faster resolution and improved service reliability.

Azure cost optimisation

Controlling cloud spend is an ongoing challenge for many organisations.

Using Trustmarque's PRISM platform, Azure Eyes provides actionable insight into Azure consumption, helping identify opportunities to optimise resources, improve utilisation and reduce unnecessary costs.

Security and governance

Azure Eyes supports a secure and well-governed cloud environment through controls aligned to Microsoft's Well-Architected Framework.

This helps reduce the risk of misconfiguration, strengthen operational governance and support compliance requirements.

Expert Azure guidance

Regular engagement with Trustmarque Cloud Solution Architects provides practical recommendations to help improve performance, governance and operational maturity over time.

Built on Microsoft's Well-Architected Framework

Azure Eyes aligns with the key pillars of Microsoft's Well-Architected Framework:
 
  • Cost optimisation
  • Reliability
  • Security
  • Performance efficiency
  • Operational excellence

 

This structured approach helps ensure your Azure environment remains secure, efficient and aligned to business goals.
29%
of cloud spend is estimated to be wasted without effective cost management and optimisation.
17%
average cloud budget overspend reported by organisations managing growing cloud estates.

Certified Azure Expert -MSP

Azure Expert MSP expertise

Trustmarque is recognised as a Microsoft Azure Expert Managed Services Provider (Azure Expert MSP), demonstrating proven capability in delivering secure, scalable and cost-effective Azure services.
 
For customers, this provides confidence that Azure environments are managed according to Microsoft's highest standards for cloud operations, governance and service delivery.

 

 

Services

Choose the Right Azure Eyes Service for Your Cloud Journey

Roadmap

Azure Eyes

Ideal for new or lean Azure teams needing visibility and reactive support

  • Support - Reactive escalation
  • Optimisation - PRISM insights + CSA reviews (quarterly)
  • Security - WAF-aligned baseline controls
  • Use Cases - Cost visibility, ad hoc support
  • Non-disruptive tooling and analysis.
nasuni-cloud

Azure Eyes Premium

Ideal for organisations seeking proactive support and change management

  • Support - Proactive monitoring & BAU changes
  • Optimisation - PRISM + CSA reviews (quarterly)
  • Security - Enhanced with patching & alerting
  • Use Cases - Cloud maturity, structured change
corporate-workplace-transformation

Azure Eyes Assured

Ideal for enterprises ready to fully outsource Azure operations

  • Support - Fully managed with backup, patching & optimisation
  • Optimisation - PRISM + CSA + consultant-led rightsizing (quarterly)
  • Security - Full lifecycle protection & governance
  • Use Cases - Out-tasking, compliance, advanced optimisation

Unlock the Full Potential of Your Azure Cloud

Is your Azure environment costing more than it should? Discover how Trustmarque Ultima’s 6-Axes Optimisation can help you cut costs, boost performance, and strengthen security, while supporting your sustainability goals. Don’t settle for less from your cloud investment.

 

Microsoft Azure Optimisation Infographic

How Azure Eyes and Azure Gateway Services and Work Together

Azure Eyes Managed Services and Azure Gateway Services are designed to operate in tandem across the cloud lifecycle, from migration and transformation to ongoing optimisation and support.

Azure Eyes
Azure Gateway Services

Azure Eyes: Operational Excellence

Once Azure environments are deployed or transformed, Azure Eyes takes over to manage, monitor, and optimise those environments. It offers:

  • CMP (Cloud Management Platform): A unified interface for service desk access, cost management (via PRISM), and operational tools
  • Monitoring & Alerting: Proactive detection of performance, health, and cost anomalies before they become incidents
  • Remediation & Support: Trustmarque’s service desk investigates and resolves issues with Azure resources
  • Security & Governance: Baseline architectural controls to prevent misconfigurations and data risks
  • Optimisation: Quarterly reviews by Cloud Solution Architects (CSAs) aligned to the Well-Architected Framework pillars

Azure Gateway Services: Strategic Enablement

Azure Gateway Services are the entry point for organisations embarking on their Azure journey. They provide structured tiers, Essentials, Migrate, and Transform, to guide customers through readiness assessments, migration planning, and cloud-native transformation. These services are focused on enablement, helping customers adopt Azure securely, efficiently, and in alignment with business goals.

  • After a customer completes migration or transformation via Gateway, Azure Eyes is activated to monitor and manage the newly deployed resources.
  • Azure Eyes uses monitoring templates and dashboards tailored to the workloads migrated through Gateway, ensuring continuity and visibility.
  • Gateway’s strategic roadmap feeds directly into Eyes’ operational tooling, allowing for ongoing optimisation and business-as-usual support.

Frequently Asked Questions

Everything You Need to Know About our Azure Managed Services

Azure Eyes is designed to simplify, secure, and optimise your Azure environment. Below are answers to the most common questions customers ask before getting started..

What is Azure Eyes and how does it help my business?
Azure Eyes is a managed service by Trustmarque Ultima that provides monitoring, optimisation, and support for Azure environments. It helps businesses reduce cloud costs, improve performance, and stay secure with built-in tools like PRISM and quarterly reviews from Cloud Solution Architects (CSAs).
What’s the difference between Azure Eyes, Premium, and Assured?
  • Azure Eyes: Reactive support and cost visibility for early-stage Azure users
  • Premium: Proactive monitoring, BAU changes, and patching
  • Assured: Fully managed service with backup, rightsizing, and cloud maturity guidance

Each tier is designed to match your cloud maturity and operational needs.

How much can I save with Azure Eyes and PRISM?
Customers typically save up to 40% on Azure spend by using PRISM to identify cost-saving opportunities and Azure Eyes to implement them. Examples include £800K saved by a utility company and £1M saved by an NHS organisation over three years.
Is Azure Eyes secure and compliant?
Yes. Azure Eyes enforces Microsoft Well-Architected Framework (WAF) controls across cost, security, reliability, operational excellence, and performance. It includes baseline security policies, patching, and backup management to protect your cloud investment.
How quickly can I get started?
Onboarding is fast and simple. Trustmarque Ultima’s team will assess your current Azure setup, enable PRISM within minutes, and begin monitoring and optimisation. You’ll receive your first CSA-led review within the first quarter.

Contact us today to discover how Azure Eyes and PRISM can help you save up to 40% on your Azure costs while accelerating your cloud maturity.

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