New Trustmarque Group and Ultima Business Solutions will be merging to form a leading IT Channel Powerhouse.

AI Centre of Excellence

Unleash the power of AI with Trustmarque 

 Your AI transformation partner 

Accelerate your AI journey with trusted expertise, enterprise-grade platforms, and a strong commitment to responsible, secure innovation and governance.

93%
UK organisations use AI
Only 7%
have robust governance fully embedded
Just 4%
have infrastructure and data environment fully AI-ready

Overview

Empower your business with intelligent solutions and governance

 Our AI Centre of Excellence offers a comprehensive approach to AI adoption, from education and use case identification to roadmap development and ethical governance. 

A man look at a screen while a woman points to the screen

AI Education

Equip your teams with the confidence and knowledge they need to harness AI effectively.

    • Tailored workshops for all levels
    • Stakeholder engagement sessions
Men looks at a computer screen

AI Strategy and Roadmap

Clarify your AI vision and define a practical roadmap to deliver measurable impact.

  • Use case identification and prioritisation
  • Step-by-step implementation planning
Man looking at a report during a meeting

AI Governance and Ethics

Ensure responsible AI adoption, manage risks, and align with evolving regulations.

  • AI charter and policy development
  • Regulatory compliance assurance
54%
UK organisations use AI at scale for two years or less, signalling early maturity.
Only 9%
Uk business have AI strategy and governance fully aligned with executive leadership
20%
have formal governance groups that span functions

Our featured solutions

Dive deeper into AI with Trustmarque 

Microsoft Copilot

Empower your workforce with intelligent AI assistance

Microsoft Copilot integrates directly with familiar Microsoft 365 apps, bringing AI-powered support into day-to-day work. From drafting documents and summarising meetings to automating tasks and surfacing key insights, Copilot helps users move faster and think bigger without switching tools. As part of our AI Centre of Excellence offering, we help organisations deploy Copilot responsibly and effectively, with a focus on user enablement, governance, and ROI.

  •  Accelerate productivity with intelligent in-app support
  • Reduce admin burden and increase focus on high-value tasks
  • Ensure safe, strategic adoption through guided rollouts
Explore Copilot

IBM watsonx Orchestrate

AI agents that work alongside your people

IBM watsonx Orchestrate helps businesses scale intelligent workflows without the overhead of complex automation platforms. Built on watsonx, this solution introduces smart AI agents that complete repetitive tasks, respond to natural language requests, and integrate with tools like Slack, email, and enterprise systems.Our team helps you activate watsonx Orchestrate for customer service, HR, finance, and more — reducing manual effort while keeping people in control.

  • Deploy AI agents that respond in natural language
  • Reduce time spent on admin, updates, and follow-ups
  •  Integrate quickly with your existing systems and tools
Explore watsonx Orchestrate

Prism for M365 Copilot

Turn Copilot usage into measurable impact

Copilot is powerful, but without clear visibility, it’s hard to know if it’s working. Prism for M365 Copilot gives you detailed insight into how Copilot agents are being used across your organisation — per user, per agent, per app.Whether you're piloting Copilot or scaling across teams, Prism helps you monitor adoption, drive value, and prove ROI.

  • Per-user, per-agent insight into real-world usage
  • Identify underused licences and high-impact use cases
  • Track adoption trends by team, region, or function
  • Show what’s working and guide targeted enablement
Discover Prism for Copilot
AI in the Public Sector: from promise to productivity Read more

Microsoft Copilot

Human+ with Trustmarque: Redefining work with AI and Copilot

Trustmarque’s Human+ vision puts people at the heart of AI transformation. As a leading Microsoft partner, we help organisations unlock intelligent automation through Copilot, AI agents, and responsible governance, empowering your teams to do more, with less effort.

Human+ isn’t just a framework, it’s a movement. Let Trustmarque help you lead it.

AI that augments, not replaces

We embed Microsoft Copilot and advanced AI agents into daily workflows, freeing your people from repetitive tasks and enabling higher-value work.

Strategic enablement at every stage

Whether you're just starting or scaling AI adoption, our Launchpad packages (Kickstarter, Copilot Launchpad, Enterprise Launchpad) provide structured, funded pathways to success.

Governance-first deployment

From data protection impact assessments to ethical rollout frameworks, we ensure AI is adopted safely, compliantly, and with full stakeholder confidence.

Real-world impact and ROI

Human+ drives measurable outcomes—like saving 5 minutes per clinical encounter, enabling 13 extra appointments per month, and improving wellbeing for 70% of users.

Scalable transformation

Our phased maturity model helps you evolve from shadow AI to agent-powered organisations, with Trustmarque guiding every step.

quotemarks Most organisations perceive governance as a blocker, we see it as an accelerator and respondents that had embedded governance into their AI journey said they moved faster, not slower.
Seb Burrell Head of AI, Trustmarque

With over two decades of experience and partnerships with industry leaders like Microsoft and IBM, Trustmarque is uniquely positioned to guide your AI journey

Start your AI journey

Why Trustmarque

Your trusted AI partner

Our AI Centre of Excellence will work with you to devise a roadmap, govern your initiatives responsibly, and ensure AI not only fits your business but also delivers sustained value. The possibilities are enormous, but success depends on taking the right steps today.

What specific benefits can my organisation expect from partnering with the AI CoE?
You'll enjoy a range of clear gains: streamlined operations through intelligent automation, improved compliance with AI-enabled policy tracking, accelerated data-driven decision making, and reduced manual workload. The service also focuses on cost optimisation and risk reduction by embedding governance and security from day one.
How is AI integrated into our existing environment?
Your existing systems are enhanced through intelligent automation, combining RPA (Robotic Process Automation), machine learning, and natural language processing. This layered approach seamlessly fits into current workflows, automates repetitive tasks, and enables smarter system-to-system interactions, all without disrupting your core processes.
What support is provided for governance and ethical AI use?
Governance is a key pillar of the service. You’ll receive a comprehensive AI risk assessment and an ongoing governance framework aligned with emerging UK standards. This includes bias detection, audit trails, compliance tracking, and executive oversight to ensure responsible, accountable AI deployment.
What is the typical engagement process and timeline?

Engagements typically follow a two-phase approach:

  • Tactical (Proof of Concept): We identify a high-value, low-risk use case, deliver a pilot solution, and validate business impact quickly.

  • Strategic (Roadmap Development): We map out a tailored transformation roadmap, detail technical design, ROI forecasts, and build prioritised milestones.

Most proofs of concept take 4 to 8 weeks, with full strategic rollouts spanning months depending on scale and scope.

Our partners

Transform your business with AI

iStock-1362328147

Powered by industry-leading AI technologies

 We leverage cutting-edge AI platforms from our strategic partners to deliver innovative solutions tailored to your business needs. Our expertise in Microsoft, IBM and other prominent vendor technologies ensures you get an agnostic approach tailored for your needs.

With over two decades of experience and partnerships with industry leaders like Microsoft and IBM, Trustmarque is uniquely positioned to guide your AI journey. Our expertise spans public and corporate sectors, ensuring solutions tailored to your specific needs.  

Our strategic AI partners

Learn how our team delivers an end-to-end AI excellence Read more

Explore our insights

Ready to start your AI journey?

Speak to our AI experts