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Prism for Copilot

Measure AI Adoption. Realise business value.

Microsoft Copilot has changed how organisations think about productivity, automation and AI.
 
The challenge is not deploying Copilot. The challenge is understanding whether it's delivering value.
 
Many organisations can see how many licences they have purchased. Far fewer can confidently explain who is using Copilot, where adoption is strongest, which use cases are creating value and where additional support is needed.
 
Prism for Copilot helps organisations answer those questions. It provides visibility into adoption, usage and investment across Microsoft 365 Copilot, helping leaders make informed decisions about AI strategy, licensing and future investment.
 
 
4M+
Microsoft users' investments managed globally.
450,000+
Copilot users tracked across customer environments.
£500m+
Technology value redirected through insight and optimisation.

The intelligence layer for Copilot value 

Copilot adoption is about more than usage statistics.
 
To realise value from AI, organisations need to understand how people are working, how behaviour is changing and where productivity gains are being achieved.
 
Prism provides a clearer view of Copilot performance across your organisation, helping you move beyond assumptions and make decisions based on evidence. It helps you understand whether AI investment is delivering meaningful outcomes and where additional opportunities exist.
Prism-black-400x128-1-1

From adoption to value

Early AI programmes often focus on deployment.
 
Successful AI programmes focus on outcomes.
 
Prism helps organisations move through a continuous journey of measurement, optimisation and value realisation.
 
This approach helps organisations create long-term value from Microsoft Copilot rather than simply measuring deployment activity.

Measure

Understand who is using Copilot, which applications are being used and where adoption is occurring.

Review

Identify trends, usage patterns and areas where value is being achieved or adoption is limited.

Prioritise

Focus enablement, support and licence allocation where they will have the greatest impact.

Optimise

Improve adoption, align licensing to demand and increase the value delivered from AI investment.

Scale

Expand successful use cases and build confidence in future AI investment decisions.

Understand how Copilot is being used

Adoption visibility

See how Copilot is being used across departments, teams and job roles.

Prism helps identify where adoption is strong, where engagement is lower and where intervention may help improve outcomes. This supports more targeted enablement and change programmes.

User and role intelligence

Not every user generates value in the same way.

Prism provides visibility at individual, team and role level, helping organisations understand where Copilot is creating impact and where licences may be underutilised.

Licence intelligence

AI investment should align with business demand.

Prism helps organisations understand licence allocation, adoption and utilisation, making it easier to identify opportunities to optimise licensing and support future planning

Agent intelligence

As organisations move beyond prompting and begin adopting AI agents, visibility becomes increasingly important.

Prism provides insight into agent usage and activity, helping organisations understand how AI capabilities are evolving across the business and where new opportunities are emerging.

Support better AI decisions

AI programmes often generate large amounts of data. The challenge is turning that data into action.

By connecting investment data, adoption insights and usage intelligence, Prism helps organisations understand where to focus effort and resources.

Prism helps technology leaders, digital transformation teams and business stakeholders make more informed decisions about:

This capability tracks how individual users interact with Copilot agents, helping you:

  • Copilot adoption strategy
  • User enablement programmes
  • Licence allocation
  • Future AI investment
  • AI governance and oversight
  • Business value measurement

Built for AI at scale

Copilot adoption is growing rapidly, creating new opportunities and new challenges for organisations.
 
Prism currently provides visibility across more than 450,000 Copilot users, helping organisations understand adoption patterns, optimise investment and measure value at scale.
450,000+
Copilot users tracked
Prism helps organisations understand and optimise AI adoption across large and complex Microsoft environments.

Part of the Prism Value Intelligence Platform

Prism for Copilot is part of the wider Prism platform, which helps organisations understand and optimise Microsoft investments across Microsoft 365, Azure, Security and Copilot.
 
Rather than replacing Microsoft's administration and reporting tools, Prism is designed to complement them, surfacing insights and outcomes that are not always easy to identify through native reporting alone.

Why Trustmarque Ultima?

AI investment should be guided by evidence.
 
Trustmarque Ultima combines Microsoft expertise with Prism's value intelligence capabilities to help organisations understand adoption, measure outcomes and make informed decisions about future AI investment.
 
Our focus is not simply on deploying Copilot. It's on helping organisations realise measurable value from it.

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