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The Necessity of Incident Response for UK Regional Government

19 December 2024 Time to read:  minutes

The necessity of Incident Response (IR) for UK regional governments has become increasingly evident in recent years, as cyber threats continue to evolve and intensify. The UK’s public sector faces a growing number of cyber attacks, with local authorities being particularly vulnerable targets.

According to the Information Commissioner’s Office (ICO), cyber attacks on local authorities increased by 24% between 2022 and 2023, with personal data breaches skyrocketing by 58% in the same period. This alarming trend underscores the critical need for robust IR capabilities in regional governments.

The scale of the threat is staggering. In 2022 alone, 161 councils were hit by over 2.3 million cyber attacks, with three-quarters of these incidents arising from phishing scams. The UK’s National Cyber Security Centre (NCSC) reported that local government entities experienced over 263 million cyber incidents in 2020. These statistics highlight the relentless barrage of attacks that regional governments face daily.

Financial and Reputational Impact

The consequences of inadequate IR can be severe, both financially and reputationally. The 2020 ransomware attack on Hackney Council serves as a stark example, resulting in damages amounting to £12 million. This incident not only disrupted essential services but also placed a significant burden on taxpayers.

Similarly, Kent County Council fell victim to hackers 13 times in just three years, leading to the compromise of 2,452 personal details and over £16,000 paid in compensation for data breach claims. These cases demonstrate the tangible costs associated with cyber incidents and the importance of effective IR strategies.

Current State of Preparedness

Despite the growing threat landscape, many regional governments are struggling to keep pace. In a UK-wide survey of senior council leaders, nearly two-thirds of respondents acknowledged that their approach to cybersecurity was “outdated,” with over a quarter reporting a failure to make any progress. This lack of preparedness is particularly concerning given the sensitive nature of the data held by local authorities and the essential services they provide.

The Role of Incident Response

An effective IR plan is crucial for regional governments to:

1. Minimise damage and downtime

2. Maintain public trust

3. Ensure legal and regulatory compliance

4. Continuously improve cybersecurity posture

The UK government has recognised the importance of IR and has established a comprehensive framework for emergency response and recovery. This framework complements the Civil Contingencies Act 2004 and provides guidance on responding to and recovering from emergencies, regardless of their cause or location.

Investment in Cybersecurity

Recognising the urgent need to bolster cyber defences, the UK government has committed significant resources to this effort. The 2021 Comprehensive Spending Review allocated £2.6 billion for cyber and legacy IT investments, with government cybersecurity being a critical component. Additionally, £37.8 million of extra funding is being invested specifically to tackle cybersecurity challenges facing local councils.

Looking Ahead

As cyber threats continue to evolve, so too must the IR capabilities of UK regional governments. The Government Cyber Security Strategy 2022-2030 sets an ambitious goal: to significantly harden government’s critical functions against cyber attack by 2025, with all government organisations across the public sector being resilient to known vulnerabilities and attack methods no later than 2030.

To achieve this, regional governments must prioritise the development and implementation of robust IR plans. This includes clearly defined roles and responsibilities, incident classification and escalation procedures, communication protocols, resource allocation strategies, and recovery and continuity plans.

By investing in IR capabilities and aligning with the UK government’s central response framework, regional governments can better protect sensitive data, maintain public trust, and ensure the uninterrupted delivery of critical services. In an era where cyber attacks are becoming increasingly sophisticated and frequent, a proactive approach to IR is not just advisable – it is essential for the security and resilience of UK regional governments.

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